Insight
Evaluate business software using one complete task, including an error
A product’s main screen is only part of the user experience.
Business and Enterprise Technology
Workplace software, industrial systems and infrastructure assessed through resilience, integration and total cost.
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Understand Business and Enterprise Technology
Business and enterprise technology supports the systems people rely on to run organizations. This sector connects applications, cloud services, computing, cybersecurity and industrial tools with complete workflows. Coverage examines integration, access, recovery, ownership and the ability to change suppliers, so a product demonstration can be assessed against the real work it is meant to support.
Latest Insights
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Insight
Test a computer backup by restoring one important file
A successful status message is reassuring, but recovery is the outcome that matters.
Insight
Make account recovery part of your access-control plan
A protective setting is only one part of an access process.
Insight
Before moving a workload to the cloud, rehearse a small recovery
A cloud decision should start with the workload and the organization’s ability to operate it.
Insight
A condition-monitoring pilot needs a maintenance decision at the end
Industrial monitoring should begin with a question about equipment or production.
Insight
Before replacing business software, rehearse getting your data back
A software demonstration usually shows the smooth path through a task.
News and reference briefs
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Software trials should include accessibility and the awkward steps
Software accessibility and usability need attention around the edges of a task.
News brief
Backup status and recoverable information should be checked separately
Computer backup should be discussed in terms of recovery tasks.
News brief
Security controls need an owner and a way to recover access
Cybersecurity programmes need operational habits as well as products.
News brief
Cloud service choices need responsibilities and an exit path
Cloud comparisons need more than storage and computing specifications.
News brief
Factory sensor data needs equipment context before it becomes an alert
Condition monitoring is a decision-support workflow, not just a stream of readings.
News brief
Cybersecurity planning needs named responsibilities as well as tools
A software demonstration usually shows the smooth path through a task.